Dear Valued Customer, you can now make a service collection by clicking here.

CUSTOMER CARE

About MiCare:

We are an Apple authorized after sales service partner with numerous years of experience in serving customers in the Omanmarket.
Our highly qualified team is well trainedand certified by the manufacturers to handle all Apple products, and we follow manufacturer systems, guidelines, as well as use manufacturer approved and genuine service equipment and spare parts while servicing the products. Additionally, we adhere to all the expected service requirements and standards in order to make the customer’s experience as perfect as it can be.

Below are a few of the services which we offer to customers:
  • Apple Manufacturer Warranty Service.
  • Damage Protection Service.
  • Hardware Repairing &Upgrading (e.g. RAM, SSD, etc..)
  • Network Setup & Installation.
  • MiCare Plus Protection Plan.
  • Apple Product Consultancy &ServiceSolutions.
  • Mac OS X, iLife support &Training.
  • Data Solutions (Backup/restoration& Recovery).
  • Apple WiFiSolutions.
  • Storage/Backup Solutions.

Why Select MiCare?

The maximum performance of your product can be guaranteedwhen it has been serviced by trained service professionals with genuine parts:
  • Your device will be handled by the best technical professionals.
  • Your device will undergo a detailed troubleshooting test that can identify all of its defects before we provide our service solution.
  • Your device will be repaired by utilizing authentic spare parts and service equipment, and their quality is guaranteed.
  • Repairs are conducted in accordance with EPA (ESD Protected Area) requirements.
  • Thorough post repair quality checks are conducted which assure the success of the repair.
  • The satisfaction of our customers is our pride and joy.

Our Service Locations:

To make it more convenient for our customers, we have three service locations across Oman.
  • MiCare, B-10, Avenues Mall
    Opening Hours: 10:00 AM – 7:00 PM Saturday to Friday.
    Google Maps

  • MiCare, A47, Mall Of Muscat
    Opening Hours: 10:00 AM – 7:00 PM Saturday to Friday.
    Google Maps

  • MiCare, Salalah Gardebs Mall
    Opening Hours: 10:00 AM – 1:00 PM and 4:00 PM -6:00 PM Monday to Thursday.
    Google Maps

Schedule For A Service Collection:

The collection and delivery are free services we offer to all our customers who have in-warranty devices. For more details, please refer to the terms and conditions by clicking the link below. Logistic charges are applicable to all out-warranty devices
Click here to schedule for a collection.